Privacy Policy

KRISHCO ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.krishco.com), purchase our products, or use our services. By using our website or services, you consent to the practices described in this Privacy Policy.

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

Business Information:

• Industry type
• Company size
• Project requirements
• Technical specifications
• Purchase history

Website Usage Information:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Date and time of visits

2.2 Technical Information

When you visit our website, we automatically collect certain technical information:

• Device information
• Browser settings
• Cookies and similar tracking technologies
• Server logs

2.3 Product and Service Information

When you inquire about or purchase our products:

• Product specifications and requirements
• Installation and delivery details
• Service requests and maintenance records
• Warranty information
• Payment and billing details

3.1 Direct Collection

• Website contact forms
• Email communications
• Phone conversations
• Product inquiries and quotation requests
• Sales meetings and presentations
• Trade shows and exhibitions
• Service and support interactions

3.2 Automatic Collection

• Website cookies and tracking technologies
• Server logs and analytics
• Third-party services (Google Analytics, etc.)

4.1 Primary Purposes

We use your information to:

Business Operations:

• Process inquiries and quotation requests
• Provide product information and technical support
• Process orders and manage deliveries
• Provide installation and maintenance services
• Handle warranty claims and service requests

Communication:

• Respond to your inquiries
• Send product updates and technical bulletins
• Provide customer support
• Send important notices about orders or services

Business Development:

• Understand customer needs and preferences
• Improve our products and services
• Develop new products and solutions
• Market research and analysis

4.2 Website Improvement

• Analyze website usage and performance
• Improve user experience
• Optimize website functionality
• Enhance security measures

4.3 Legal and Compliance

• Comply with legal obligations
• Protect our rights and interests
• Prevent fraud and security threats
• Maintain business records

5.1 We Do Not Sell Personal Information

KRISHCO does not sell, rent, or trade your personal information to third parties for marketing purposes.

5.2 Authorized Disclosures

We may share your information with:

Business Partners:

• Authorized dealers and distributors
• Installation and service partners
• Suppliers and contractors (when necessary for service delivery)

Service Providers:

• IT service providers
• Payment processors
• Shipping and logistics companies
• Marketing and advertising agencies
• Professional services (legal, accounting)

Legal Requirements:

• Government authorities when required by law
• Legal proceedings and court orders
• Protection of rights and safety
• Business transfers or acquisitions

5.3 Data Processing Agreements

All third parties who receive your information are bound by confidentiality agreements and data processing agreements that restrict their use of your information.

6.1 Types of Cookies We Use

Essential Cookies: Necessary for website functionality Analytics Cookies: Help us understand website usage Functional Cookies: Remember your preferences Marketing Cookies: May be used for relevant advertising

6.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

6.3 Third-Party Analytics

We use Google Analytics and similar services to analyze website traffic. These services may collect information about your use of our website.

7.1 Security Measures

We implement appropriate technical and organizational measures to protect your information:

• Secure servers and encrypted data transmission
• Access controls and authentication
• Regular security assessments
• Employee training on data protection
• Secure backup and recovery procedures

7.2 Data Breach Response

In the event of a data breach, we will notify affected individuals and relevant authorities as required by applicable law.

8.1 Retention Periods

We retain your information only as long as necessary for:

• Fulfilling the purposes outlined in this policy
• Complying with legal obligations
• Resolving disputes
• Enforcing agreements

8.2 Specific Retention Periods

• Customer records: [Insert period, e.g., 7 years]
• Website analytics: [Insert period, e.g., 26 months]
• Marketing communications: Until you unsubscribe
• Warranty records: Duration of warranty plus [Insert period]

9.1 Access and Correction

You have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Update your contact preferences
• Request information about our data practices

9.2 Marketing Communications

You can:

• Opt-out of marketing emails by clicking unsubscribe
• Contact us to update your communication preferences
• Request removal from our mailing lists

9.3 Data Subject Rights (Where Applicable)

Under certain privacy laws, you may have additional rights including:

• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to restrict processing
• Right to object to processing

If we transfer your information internationally, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

13.1 Updates

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice through our services

13.2 Continued Use

Your continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.

14.1 GDPR Compliance (European Union)

For EU residents, we comply with the General Data Protection Regulation (GDPR) and provide additional rights as required.

14.2 Other Jurisdictions

We comply with applicable privacy laws in all jurisdictions where we operate.

15.1 Privacy Questions

For questions about this Privacy Policy or our data practices, contact:

Privacy Officer

1. KRISHCO
2. [Insert Address]
3. [Insert Phone Number]
4. Email: [Insert Privacy Email]
5. Website: www.krishco.com

15.2 Data Protection Officer

If required by law, you can contact our Data Protection Officer at: [Insert DPO Contact Information]

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to our collection, use, and disclosure of your information as described herein.

This Privacy Policy is designed to help you understand how we collect, use, and safeguard your information. If you have any questions or concerns, please don't hesitate to contact us.